Credit Risk Challenges During the Next 18 Months -
Three senior credit officers discuss what they see as looming problems.

The Demographics Driving Real Estate Today –
Provides information about the current status of various types of commercial real estate property, including office, multi-family, industrial, and retail throughout the country.

Growth Industries for the Next Decade –
An economist explains which industries will represent the greatest opportunities for banks over the next decade.

E-commerce and Its Impact on Your Customers –
Nicholas A. Carter, VP/Director Personal Credit Policy/Group Risk Management for Toronto-Dominion Bank in Toronto, Canada, Christopher R. Conrad, 1^st VP of Fraud Management at First USA Bank, a Bank One Company in Wilmington, Delaware and Joan Mohammed, VP of Risk Management at Security First Network Bank in Atlanta, Georgia lead discussion.

How High-Performing Community Banks Achieve & Sustain Excellence
Representative from KPMG

Lending/Credit Issues for the Next 18 Months: Senior Management Perspective
Three senior community bankers discuss significant credit issues for community banks.

Regulatory Crossfire with Senior Regulators from the FDIC, Federal Reserve, and OCC
Hear senior officials from our regulatory agencies discuss the areas of greatest concern to them.

Technology Solutions for Community Banks
Steve Williams, managing director, M One, Inc.

Managing the Sales Process: Building a High-Performance Sales Team -
Buck Bierly, Principal, M.Z. Bierly Consulting

Technology Solutions for Community Banks: Maximizing the Return on Your Investment -
Jim Nelson

The Implications of RMA’s Community Bank Risk Management Study -
Mark Zmiewski, Director, Information Products, RMA; Dick Verrone, Retired Senior Executive Vice President, Centura Bank, and Chair, RMA Community Bank Risk Management Study Committee; plus two community bankers who participated in the survey

Managing Lenders and Credit Officers in a Flattening Organization –
Guidelines for motivation and compensation are examined. Rodgers Harper, Managing Vice President, First Manhattan Consulting Group, and Charles L. Gummer, President, Comerica Bank Texas.

How Consolidation in the Health Care Industry Is Creating Banking Opportunities –
Jim Unland, President, Health Capital Group, and Ginger Siegel, Vice President, Citibank Health Care Group.

Portfolio Management - 
Jim Wolfe, Senior Vice President, First Union Corporation, and Tom Wiklund, Executive Vice President and Chief Lending Officer, Norwest Bank Minnesota.

Small Business Banking – What the Nonbanks Are Doing –
Charles Wendel, President, Financial Institutions Consulting, and John Canning, President and Chief Operating Officer, AT&T Capital, Business Finance Division.

Winning Strategies in Community Banking -
A profile of twenty-five top performing community banks including: A Model of Sustained Superior Performance, Defining the Business, Providing Engaged Leadership; Measuring and Managing What Counts, Putting Employees First, Principles of Sustained Superior Performance, A Look into the Future.